Support and feedback
Hit a problem? Tell us.
Questions or suggestions? Write to us.
How to reach us
- Product, account, payments and bugs: [email protected]
- Partnerships, press and anything else: [email protected]
In your email
- Your system (Windows 10 / 11 or macOS) and SeekHop version (Settings › About)
- What you did, what you expected and what actually happened
- A screenshot if you can (cover anything private first)
Response time
We’re a very small team and reply as soon as we can, with no fixed hours or response-time commitment.
Look around first
Common questions are on the home page, changes in the changelog, and data handling in the privacy notice.